Download the Best Practices Survey Questions and Reports

A survey process executed by the IT Service Desk in your business is the cornerstone to continual improvement of your team, services, and improved customer satisfaction.

Our Best Practices includes:

  • A spreadsheet with real, live statistics that could and should be used to monitor customer service results

  • Questions that should be asked of your clients when they receive service

  • The keys to continuous improvement in your Service Department

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